Module 01
Where does value move?
Examine what becomes easier to produce when AI is available. Distinguish the output from the customer’s problem, the buying decision and the outcome they need.
Practical workMap what AI commoditizes and where judgment, access, integration or accountability may still matter.
Module 02
Choose a business worth testing
Compare software products, specialist services, managed operations, education and hybrid models. Choose by customer need, route to buyers, delivery risk and economic viability.
Practical workWrite a business thesis and compare three models using explicit assumptions.
Module 03
Find customers before building more
Define a narrow customer and buying situation. Conduct discovery interviews, observe workarounds and test willingness to commit. Treat AI-generated market opinions as hypotheses.
Practical workBuild an interview guide and evidence log; seek a concrete pilot commitment.
Module 04
Create an offer people understand
Connect a defined problem to a useful promise, scope and buying experience. Explain why a customer should choose you when they can also access AI tools.
Practical workCreate an offer page and a clear scope with acceptance criteria.
Module 05
Prototype the service and its safeguards
Use AI to build a small service or software prototype. Define data permissions, human review, quality checks, failure handling and support. Test with synthetic or authorized data.
Practical workDemonstrate one end-to-end workflow and document its failure and recovery paths.
Module 06
Make the economics work
Estimate acquisition effort, delivery time, model usage, rework, support and ongoing operations. Explore pricing against the value of the problem and the cost of dependable delivery.
Practical workBuild a simple unit-economics model and test its assumptions.
Module 07
Earn trust and reach buyers
Test messages, demonstrations and proof with real prospective users. Design onboarding, feedback and service recovery. Examine how channels, relationships and expertise can strengthen an offer.
Practical workRun a buyer-facing experiment and record objections, behavior and next steps.
Module 08
Launch, learn or change direction
Review the evidence against the original thesis. Decide what to continue, change or stop. Plan a bounded pilot with a measurable customer result.
Practical workPresent a business case, working prototype, evidence log and 90-day test plan.